FAQs

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Popular Questions

Policies and General Information

We accept various payment methods, including major credit cards, PayPal, and bank transfers.

Yes, we offer a free trial on our monthly subscription services.

Services Questions

Technical Aspects and Support

Our company is headquartered in Wyoming, United States. We are a cohesive team of 7 engineering experts, all operating remotely and residing within the United States.

Our engineers are proficient in a wide range of DevOps tools and technologies, including AWS, Azure, Google Cloud, Kubernetes, Docker, Jenkins, and more. We continually train our team to stay updated with the latest in the industry.

Our flexible model allows you to tailor services according to your needs. Instead of bearing the cost of a full-time salary, benefits, and training, you can engage expert engineers for specific tasks or durations, ensuring cost-effectiveness and high expertise.

Yes, our services are available 24/7. We are here to assist you with any Server or DevOps challenges you face, anytime you need support.

We support a wide range of servers, including bare metal, virtual servers, and cloud-based servers, covering both Linux and Windows platforms.

We implement robust security protocols, including regular updates, vulnerability assessments, and proactive threat monitoring to ensure server security.

Absolutely, our 24x7 support team is equipped to manage servers across different time zones, ensuring continuous and consistent service.

Yes, we offer comprehensive backup and disaster recovery services to safeguard your data and ensure business continuity.

We conduct regular performance check-ups, optimize server settings, and implement best practices to ensure your server operates at peak efficiency.

Ready to Elevate Your Server Management Experience?

With Server Help Now, you get more than just a service provider; you gain a partner dedicated to ensuring your servers are always at their best. Don’t let server issues slow you down. Sign up today and experience the peace of mind that comes with expert, round-the-clock server management.

 
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